Niagara Regional Police Service select RecordPoint for data management

We’re pleased to announce that the Niagara Regional Police Service (NRPS) has selected RecordPoint as its data management solution.  

The Service is the oldest regional police service in Ontario and patrols an area of more than 1,800 square kilometers, one of Ontario’s largest geographic regions. The NRPS award represents RecordPoint’s continuation of key strategic partnerships with public safety and police forces across North America and around the globe.  

After an extensive tender process that compared RecordPoint with competing solutions, NRPS selected our platform, thanks to its robust capabilities in six key areas.  

Why NRPS Chose RecordPoint

NRPS selected RecordPoint after a thorough evaluation process, during which our solution demonstrated its ability to meet its core objectives, including:

• Centralized Document Management: NRPS required a platform capable of providing a central repository for managing both electronic and physical documents according to its classification system and retention schedules. RecordPoint’s robust records management capabilities take a full inventory of your data and ensures documents are properly captured, classified, and securely managed throughout their lifecycle.

• Connectivity to Source Systems: RecordPoint’s Connector Framework offers seamless integration with both cloud-based platforms like Microsoft 365 and on-premises file shares, amongst other systems, allowing NRPS to manage records from all key source systems in one unified solution.  

• OpenText Content Server Migration: RecordPoint will facilitate NRPS’ migration from OpenText Content Server. Our platform offers a more scalable and flexible architecture that can evolve alongside NRPS’s expanding data needs.

• Comprehensive Lifecycle Management: RecordPoint’s automated workflows enable NRPS to enforce records retention policies, ensuring that documents are destroyed or retained in a legally defensible manner, reducing the risk of non-compliance.  

• Advanced Security & Privacy Controls: Given the sensitivity of law enforcement data, NRPS requires the highest levels of security and privacy. RecordPoint provides robust access controls, ensuring that only authorized personnel can access confidential records. Our platform’s ability to manage records according to complex classification systems offers an extra layer of protection for sensitive information. NRPS also required a solution that could keep all their data within Canada and within Canadian jurisdictions, protecting the data in line with local data protection laws and audit requirements.

• Legislative Compliance & Risk Mitigation: As a public service organization, NRPS must adhere to stringent legislative requirements. RecordPoint’s platform helps NRPS maintain compliance with data protection laws, privacy regulations, and internal policies, mitigating risks such as data breaches and regulatory penalties. Our detailed audit trails ensure full transparency and defensibility in managing records.

The addition of NRPS confirms our position as a clear market leader among data management and privacy solutions across North America and beyond.